An Adnan Feroz Group company
Our companies

Advisory and capital

Real estate and development

Healthcare, trade and energy

Media, film and commerce

Services and education

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Sales & prospecting

Zoho CRM

CRM with Arabic interface and regional data centres.

Best for: GCC sales teams

Group playbook

Adnan Feroz Properties

our Dubai real estate brokerage

How Zoho CRM fits at Adnan Feroz Properties

Off-plan launches in Dubai reward whoever reaches the right buyers first. Brokers were chasing the same ten contacts.

  1. Zoho CRM (cRM with Arabic interface and regional data centres) gives each broker a fresh, deduplicated list for the launch they own.
  2. Sequences go out in the broker's name, in English and Arabic, with the project brochure attached.
  3. Anyone who opens twice gets a WhatsApp from a person, not another email.

What changed: Launch week became a routine: list on Monday, first calls on Tuesday, viewings by the weekend.

Lesson: Give every seller their own list. Shared lists breed shared excuses.

Group playbook: how this job is set up across the Adnan Feroz Group companies. The method, not measured results.

Where it fits (11 industries)

  • Family businesses and groups: CRM across companies

    One CRM with regional data centres and an Arabic interface for every sales team.

    Watch out: Agree shared fields before each company customises.

  • Wealth managers and IFAs: Client CRM

    Client records, reviews and tasks, with regional data centres.

    Watch out: Map fields to your compliance file before go-live.

  • Commodity and agri traders: Counterparty CRM

    Buyers, suppliers and deal stages with regional data centres.

    Watch out: Log every offer to keep a clean audit trail.

  • Insurance brokers: Client and policy CRM

    Clients, policies and renewal dates with reminders.

    Watch out: Import renewal dates carefully at setup.

  • Business setup and PRO firms: Pipeline by jurisdiction

    Every application tracked by free zone and stage.

    Watch out: Keep stage names matching each authority.

  • Medical device distributors: Hospital and tender CRM

    Hospitals, buyers and tenders tracked by stage.

    Watch out: Log tender deadlines with reminders.

  • Trading and import-export companies: Buyer and supplier CRM

    Buyers, suppliers and deals in one place.

    Watch out: Log every quote for follow-up.

  • Logistics and freight forwarders: Customer CRM

    Accounts, quotes and lanes tracked.

    Watch out: One owner per account.

  • Travel agencies and DMCs: Client CRM

    Travellers, trips and follow-ups.

    Watch out: Passport data kept to the minimum.

  • Education consultants: Student CRM

    Students, applications and deadlines tracked.

    Watch out: Parental consent for minors' data.

  • Government suppliers and contractors: Tender pipeline

    Tenders, deadlines and stages tracked.

    Watch out: Deadline reminders on every tender.

Compare: Zoho CRM or HubSpot, Zoho CRM or Manatal, Zoho CRM or Lusha

Review status
Desk review, November 2026. Not yet hands-on tested.
Pricing
Set by Zoho CRM and changes often. Check the current plans on their site.
Who you buy from
Zoho CRM directly. Your account and contract are with them.

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